Every Message
Delivered.
Every Customer Reached.
Send SMS, WhatsApp, and email at scale with delivery rates above 98%. One API, three channels, real-time analytics.
New Message Delivered
Reaching everyone instantly with intelligent routing...
Three Channels. One Platform. Zero Complexity.
SMS, WhatsApp, and email from a single dashboard and API — with automatic fallback if one channel fails
Multi-Channel Delivery
Send SMS, WhatsApp, and email from one API. Automatic fallback if one channel fails ensures your message always gets through.
- Automatic channel fallback
- 98% delivery rate across channels
- Unified delivery reports
Real-Time Analytics
Track delivery, opens, and clicks in real time. Know exactly which messages land and which need attention.
- Live delivery tracking
- Per-message status updates
- Exportable campaign reports
Developer-First API
RESTful API with SDKs for Python, JavaScript, and PHP. Go from zero to sending in under 5 minutes.
- SDKs for Python, JS, and PHP
- Webhook events for delivery status
- Built-in retry logic
Automatic Translation
Reach multilingual audiences without hiring translators. Send once in your language — we translate automatically to match each recipient's preference. Perfect for global teams, international customers, or multilingual communities.
- 100+ languages, one click
- Preserves tone and brand voice
- No extra cost, no setup
Live in Under 5 Minutes
Three steps from sign-up to your first delivered message
Connect
Sign up and connect your accounts or use our API to integrate with your existing systems.
Compose
Create your message templates with personalization variables and AI-assisted content optimization.
Send
Schedule or trigger immediate delivery to your entire audience or targeted segments.
Built for Your Industry
From e-commerce order updates to healthcare reminders, Ping powers the messages your customers rely on
Transactional Notifications
Send order confirmations, delivery updates, and payment receipts the moment they happen. Customers see real-time status across SMS, WhatsApp, and email — reducing support tickets and building trust.
Marketing Campaigns
Launch targeted promotions to thousands in minutes. Personalize every message with customer data, then track opens, clicks, and conversions in a single dashboard.
Customer Engagement
Keep customers coming back with appointment reminders, loyalty updates, and feedback requests. Interactive WhatsApp messages drive responses that email alone cannot match.
Critical Alerts
Deliver time-sensitive security alerts, system notifications, and emergency broadcasts with priority routing. Automatic retry ensures delivery even when networks are congested.
Have a unique use case? We will help you find the right messaging strategy.
Talk to Our Team — It's FreeSend Your First Message in 5 Lines of Code
RESTful API with full documentation. Webhook callbacks, automatic retries, and detailed delivery logs built in.
- ✓Simple REST API — use any language or tool
- ✓Webhook events for delivery, read, and click tracking
- ✓Automatic retry with exponential backoff
- ✓API key and bearer token authentication
- ✓Detailed error codes with actionable messages
curl -X POST https://api.ping.co.zw/api/sms/send \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"to": "+263771234567",
"message": "Your order #12345 has been shipped!"
}'Our API handles retries automatically. Use any HTTP client to get started.
Proven Performance
Industry-leading metrics that demonstrate our platform's reliability and effectiveness
Uptime
SLA-backed reliability across all channels
Delivery Rate
Messages successfully delivered to recipients
Faster Integration
Average setup time under 5 minutes
Higher Engagement
Businesses using SMS + WhatsApp together
What Our Customers Say
Real feedback from businesses using Ping across Africa
We operate across 7 African countries and Ping keeps our customer communications running smoothly in every single one. The API was easy to integrate and the delivery rates speak for themselves.
Victor
Founder, Shona Prince Technologies
As Zimbabwe's only official Starlink retailer, we needed bulletproof communication across Africa, and Ping delivered beyond our wildest expectations. Our customers are getting real-time updates that feel personal and professional. I'm genuinely excited about what this means for our expansion plans.
Tadiwa
CFO, Shona Prince Tech
Working across Mozambique means juggling relationships with so many different stakeholders, and Ping has made it feel effortless. The API integration was surprisingly smooth - my team was up and running in no time. What really gets me excited is how our partners now feel more connected to our operations. The cost savings are fantastic, but the real win is seeing stronger, more personal business relationships flourish.
Gabriel
Director, Gaunxi Holdings
I'm absolutely thrilled with how Ping has elevated our client communications at AfricaAI! In our consultancy work, every interaction matters, and Ping's intelligent optimization makes each message feel crafted specifically for that client. The multi-channel delivery is flawless, and the developer experience? Pure joy to work with. We had it integrated in hours, not days. It's rare to find a solution that's both powerful and delightful to use.
Cyprian
Founder, AfricaAI
Simple Pricing.
Powerful Features.
Whether you prefer credit-based messaging or a subscription plan with AI features, we have you covered.
Free
Everything you need to get started
Free forever
What's included
- Shared Ping WhatsApp number
- 3 auto-reply rules
- 1 campaign per month
- Basic messaging
- Credit-based pricing
- Community support
Business
Your own WhatsApp identity
What's included
- 1 dedicated WhatsApp number
- Custom business profile
- 10 auto-reply rules
- 5 campaigns per month
- Basic analytics dashboard
- Email support
Business Pro
AI-powered customer engagement
What's included
- Everything in Business
- AI chatbot for customer conversations
- AI assistant in your dashboard
- Intent detection & smart routing
- 25 auto-reply rules
- 20 campaigns per month
- Sentiment analysis
- Advanced analytics
- Priority support
AI Enterprise
Complete WhatsApp automation suite
What's included
- Everything in Business Pro
- Up to 3 dedicated numbers
- No-code chatbot builder
- WhatsApp owner bot (manage via WhatsApp)
- AI-generated WhatsApp Flows
- Custom AI prompts
- Unlimited auto-replies & campaigns
- Dedicated account manager
Compare Plans
See which plan is right for your business
| Features | Free | Business | Business Pro | AI Enterprise |
|---|---|---|---|---|
| Dedicated number | 1 | 1 | Up to 3 | |
| Profile customization | ||||
| Auto-reply rules | 3 | 10 | 25 | Unlimited |
| Campaigns/mo | 1 | 5 | 20 | Unlimited |
| AI Chatbot | ||||
| AI Assistant | ||||
| Intent Detection | ||||
| Sentiment Analysis | ||||
| Smart Routing | ||||
| Chatbot Builder | ||||
| Owner Bot | ||||
| AI Flows | ||||
| Custom Prompts | ||||
| Basic Analytics | ||||
| Advanced Analytics | ||||
| Priority Support | ||||
| Dedicated Account Manager | ||||
No Hidden Fees
Transparent pricing always
99.9% Uptime SLA
Guaranteed reliability
24/7 Support
We're always here to help
Pricing Questions?
Common questions about our pricing model
How does pay-as-you-go work?
You only pay for the messages you send. Top up your account with any amount, and we'll deduct the cost per message. No monthly fees, no contracts.
Can I combine pay-as-you-go with a plan?
Absolutely. Premium plans include subscription features like AI chatbots and dedicated numbers. Messaging costs are always credit-based regardless of your plan.
Are there volume discounts?
Yes! For volumes over 1 million messages per month, we offer custom pricing. Contact our sales team to discuss your needs.
How do credits work?
Credits are our internal unit for billing. Each message type has a fixed credit cost (e.g. 220 credits for one SMS at $0.022). Top up your balance, and credits are deducted automatically when you send messages.
Need Custom Solutions?
For high-volume needs, custom integrations, or enterprise solutions, we offer tailored pricing and dedicated support.
Your customers are waiting to hear from you
Create your account, top up with any amount, and send your first message today. No monthly fees, no contracts.