Trusted by Businesses Across Africa

Every Message
Delivered.
Every Customer Reached.

Send SMS, WhatsApp, and email at scale with delivery rates above 98%. One API, three channels, real-time analytics.

98% Delivery Rate
3 Channels, 1 API
Ping notification platform showing messages across devices

New Message Delivered

Reaching everyone instantly with intelligent routing...

98%

Three Channels. One Platform. Zero Complexity.

SMS, WhatsApp, and email from a single dashboard and API — with automatic fallback if one channel fails

Multi-Channel Delivery

Send SMS, WhatsApp, and email from one API. Automatic fallback if one channel fails ensures your message always gets through.

  • Automatic channel fallback
  • 98% delivery rate across channels
  • Unified delivery reports

Real-Time Analytics

Track delivery, opens, and clicks in real time. Know exactly which messages land and which need attention.

  • Live delivery tracking
  • Per-message status updates
  • Exportable campaign reports

Developer-First API

RESTful API with SDKs for Python, JavaScript, and PHP. Go from zero to sending in under 5 minutes.

  • SDKs for Python, JS, and PHP
  • Webhook events for delivery status
  • Built-in retry logic

Live in Under 5 Minutes

Three steps from sign-up to your first delivered message

1

Connect

Sign up and connect your accounts or use our API to integrate with your existing systems.

2

Compose

Create your message templates with personalization variables and AI-assisted content optimization.

3

Send

Schedule or trigger immediate delivery to your entire audience or targeted segments.

Built for Your Industry

From e-commerce order updates to healthcare reminders, Ping powers the messages your customers rely on

Transactional Notifications

Send order confirmations, delivery updates, and payment receipts the moment they happen. Customers see real-time status across SMS, WhatsApp, and email — reducing support tickets and building trust.

Marketing Campaigns

Launch targeted promotions to thousands in minutes. Personalize every message with customer data, then track opens, clicks, and conversions in a single dashboard.

Customer Engagement

Keep customers coming back with appointment reminders, loyalty updates, and feedback requests. Interactive WhatsApp messages drive responses that email alone cannot match.

Critical Alerts

Deliver time-sensitive security alerts, system notifications, and emergency broadcasts with priority routing. Automatic retry ensures delivery even when networks are congested.

Have a unique use case? We will help you find the right messaging strategy.

Talk to Our Team — It's Free
Developer Tools

Send Your First Message in 5 Lines of Code

RESTful API with full documentation. Webhook callbacks, automatic retries, and detailed delivery logs built in.

  • Simple REST API — use any language or tool
  • Webhook events for delivery, read, and click tracking
  • Automatic retry with exponential backoff
  • API key and bearer token authentication
  • Detailed error codes with actionable messages
View Full Documentation
curl -X POST https://api.ping.co.zw/api/sms/send \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+263771234567",
    "message": "Your order #12345 has been shipped!"
  }'

Our API handles retries automatically. Use any HTTP client to get started.

Proven Performance

Industry-leading metrics that demonstrate our platform's reliability and effectiveness

0%

Uptime

SLA-backed reliability across all channels

0%

Delivery Rate

Messages successfully delivered to recipients

0%

Faster Integration

Average setup time under 5 minutes

0%

Higher Engagement

Businesses using SMS + WhatsApp together

What Our Customers Say

Real feedback from businesses using Ping across Africa

We operate across 7 African countries and Ping keeps our customer communications running smoothly in every single one. The API was easy to integrate and the delivery rates speak for themselves.

VM

Victor

Founder, Shona Prince Technologies

As Zimbabwe's only official Starlink retailer, we needed bulletproof communication across Africa, and Ping delivered beyond our wildest expectations. Our customers are getting real-time updates that feel personal and professional. I'm genuinely excited about what this means for our expansion plans.

TC

Tadiwa

CFO, Shona Prince Tech

Working across Mozambique means juggling relationships with so many different stakeholders, and Ping has made it feel effortless. The API integration was surprisingly smooth - my team was up and running in no time. What really gets me excited is how our partners now feel more connected to our operations. The cost savings are fantastic, but the real win is seeing stronger, more personal business relationships flourish.

GS

Gabriel

Director, Gaunxi Holdings

I'm absolutely thrilled with how Ping has elevated our client communications at AfricaAI! In our consultancy work, every interaction matters, and Ping's intelligent optimization makes each message feel crafted specifically for that client. The multi-channel delivery is flawless, and the developer experience? Pure joy to work with. We had it integrated in hours, not days. It's rare to find a solution that's both powerful and delightful to use.

CN

Cyprian

Founder, AfricaAI

Frequently Asked Questions

Find answers to common questions about Ping's platform

Getting Started

Platform Features

Technical Questions

Account & Billing

Security & Compliance

Troubleshooting

Didn't find what you're looking for?

Simple, Transparent Pricing

Pay Only For What You Use

No monthly commitments. No hidden fees. No surprises. Scale up or down anytime.

SMS Messages

50,000 messages/month

$1100.00
$0.022/msg
0500K1M

WhatsApp Messages

Priced per template message delivered

$755.00
combined

Marketing Templates

15,000 messages/month

$510.00
$0.034/msg
0500K1M

Utility Templates

25,000 messages/month

$225.00
$0.009/msg
0500K1M

Service Messages

10,000 messages/month

$20.00
$0.002/msg
0500K1M

Customer replies within 24h window

Email Messages

100,000 emails/month

$200.00
$0.0020/email
0500K1M

Estimated Monthly Cost

$2055.00

No hidden fees • Cancel anytime

99.9% Uptime

SLA Guaranteed

24/7 Support

For all plans

Volume Discounts

For 1M+ messages

Need custom pricing or volume discounts? Contact our sales team

Prepaid Credit System

Ping uses a prepaid credit system. Top up your account, and credits are deducted per message sent. Each channel has a fixed credit cost — for example, one SMS costs 220 credits ($0.022). Track your balance and estimate costs with the built-in credit calculator in your dashboard.

No Hidden Fees

Transparent pricing always

99.9% Uptime SLA

Guaranteed reliability

24/7 Support

We're always here to help

Pricing Questions?

Common questions about our pricing model

How does pay-as-you-go work?

You only pay for the messages you send. Top up your account with any amount, and we'll deduct the cost per message. No monthly fees, no contracts.

Are there volume discounts?

Yes! For volumes over 1 million messages per month, we offer custom pricing. Contact our sales team to discuss your needs.

Can I switch between channels?

Absolutely! Use SMS, WhatsApp, and email from a single account. Your balance applies to all channels at their respective rates.

How do credits work?

Credits are our internal unit for billing. Each message type has a fixed credit cost (e.g. 220 credits for one SMS at $0.022). Top up your balance, and credits are deducted automatically when you send messages. Your dashboard includes a credit calculator to estimate costs.

Need Custom Solutions?

For high-volume needs, custom integrations, or enterprise solutions, we offer tailored pricing and dedicated support.

Bulk SMS
Volume discounts for 1M+ messages per month
Enterprise Email
Custom rates for high-volume senders with dedicated support
Contact Sales Team
Transform Your Communication

Your customers are waiting to hear from you

Create your account, top up with any amount, and send your first message today. No monthly fees, no contracts.