Blog
Guides, comparisons, and best practices for business messaging across Africa.
Ping vs Twilio: Best Messaging Platform for African Businesses
A detailed comparison of Ping and Twilio across pricing, African carrier coverage, WhatsApp support, and developer experience for businesses operating on the continent.
Ping vs Africa's Talking: SMS & WhatsApp API Comparison
Africa's Talking is a well-known African CPaaS provider. Here is how Ping compares on WhatsApp integration, pricing flexibility, and multi-channel unification.
Ping vs Vonage: Which Communication API Fits Your Needs?
Vonage (formerly Nexmo) offers global messaging APIs. We compare its African coverage, pricing, and WhatsApp capabilities against Ping for businesses targeting the African market.
Ping vs Infobip: Messaging Platform Comparison for Africa
Infobip is a global omnichannel platform with a presence in Africa. Here is how Ping stacks up on pricing, integration simplicity, and African-first design.
How to Send Bulk SMS in Zimbabwe with Ping
A step-by-step guide to sending bulk SMS messages to Zimbabwean mobile numbers using Ping, including carrier considerations, sender ID registration, and delivery optimization.
Getting Started with WhatsApp Business API in Africa
Everything you need to know to start using the WhatsApp Business API in Africa: account setup, template messages, session messaging, and best practices for high delivery rates.
How to Set Up Automated Email Notifications with Ping
Learn how to configure automated transactional emails using Ping, including order confirmations, password resets, and account alerts via a single API call.
SMS for E-commerce: How Online Retailers Use Ping in Africa
Discover how African e-commerce businesses use SMS to drive sales, confirm orders, send delivery updates, and recover abandoned carts.
WhatsApp for Healthcare: Patient Notifications and Appointment Reminders
How healthcare providers in Africa are using WhatsApp to send appointment reminders, share test results, and improve patient engagement.
SMS Marketing Best Practices for African Businesses
Proven strategies for SMS marketing campaigns in Africa: timing, personalization, opt-in management, and compliance across different African markets.
Improving WhatsApp Template Message Delivery Rates
Practical tips to increase your WhatsApp template message delivery rates: template design, quality rating management, and timing strategies.
How AI Agents Can Automate Business Messaging with Ping
Explore how AI agents are transforming business communication by automating SMS, WhatsApp, and email through Ping APIs, from lead nurturing to customer support.
Building an AI-Powered Customer Support Bot with Ping's WhatsApp API
A developer guide to building a WhatsApp customer support bot that uses AI for intent detection, automated responses, and seamless human handoff.
Connecting AI Agents to SMS and Email APIs: A Developer Guide
A technical guide for developers building AI agents that need to send SMS and email through Ping, covering authentication, error handling, and multi-channel orchestration.
Understanding Ping's Credit-Based Pricing System
A clear explanation of how Ping credit-based pricing works: how credits are purchased, how they are consumed across SMS, WhatsApp, and email, and how to manage your balance.
How Ping Uses WebMCP to Let AI Agents Send Messages
Discover how Ping implements the WebMCP standard to give AI agents a structured, discoverable interface for sending SMS, WhatsApp, and email without custom integration code.